Effective/Updated as of February 28, 2025
Introduction
Dream Again Coaching (“Company” or “We”) operates DreamAgain Coaching (the “Site”) and provides related products and services. By accessing or using the Site, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must cease using the Site immediately. Your continued use of the Site following any updates to these Terms constitutes your acceptance of any changes.
The Site and its content are intended for use by individuals who can form legally binding
contracts under Australian law. Minors are not permitted to use this Site without parental
consent.
Modification of These Terms
We reserve the right to change, modify, add, or remove any part of these Terms at our sole discretion. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site following the effective date of any changes constitutes your acceptance of the revised Terms.
No Unlawful or Prohibited Use
By using the Site, you warrant that you will not use it for any purpose that is unlawful or prohibited by these Terms. Specifically, you agree to:
● Comply with all applicable Australian laws, including privacy laws, intellectual property laws, and regulatory requirements.
● Use the Site in a professional manner without causing harm, overburdening the system, or disrupting access for others.
● Refrain from creating or attempting to create multiple user accounts using different email addresses.
● Not impersonate any person or entity, including Dream Again Coaching staff, or misrepresent your affiliation with any entity.
● Not attempt to obtain information through unauthorized means or interfere with the proper functioning of the Site.
● Not use automated methods (such as robots or scraping tools) to access or copy Site content without prior written consent.
● Not introduce harmful code, viruses, or other elements that could disrupt or damage the Site or its users.
● Not copy, reproduce, alter, modify, or create derivative works from the Site’s content without our written permission.
● Not print, download, or use the Site’s underlying HTML, text, audio, video, or other materials for anything other than personal use unless specifically authorized by Dream Again Coaching.
Without limiting the generality of the above, you may not:
● Include Site content in any product or service that you create or distribute.
● Reproduce, duplicate, sell, rent, or exploit any portion of the Site for commercial purposes.
● Establish hyperlinks or deep links to any page or location on the Site without prior written permission.
● Copy Site content onto other websites, publications, or shared documents.
● Direct others to engage in any prohibited activities mentioned above.
If you inadvertently access any confidential information not intended for you, you must immediately notify us and destroy all copies in your possession. You must not share such information with any third party. To report any such incidents, please contact us at [Your Contact Information].
Use of Communication Services
The Site may contain bulletin board services, chat areas, forums, communities, personal web pages, calendars, and/or other communication facilities designed to enable interaction with the public or within a group (collectively, “Communication Services”). By providing an email address or phone number (mobile or landline), you warrant that you are either the account holder or have express permission from the account holder to provide this information. If you consent to receive text messages, you agree to receive marketing communications. Consent is not a condition of using the Site and can be withdrawn at any time by contacting enquiries@dreamagaincoaching.com
By using the Communication Services, you agree that you will not:
● Defame, abuse, harass, stalk, threaten, or violate the legal rights of others, including privacy and publicity rights.
● Publish, post, upload, or share any inappropriate, defamatory, obscene, unlawful, or otherwise objectionable content.
● Upload files containing software, material, or content protected by intellectual property laws unless you own or control the rights or have obtained necessary permissions.
● Upload files containing viruses, corrupted data, or harmful software that could damage the Site or other users’ computers.
● Advertise or offer to sell or buy goods or services for commercial purposes unless the Communication Service explicitly permits such activity.
● Conduct or forward surveys, pyramid schemes, chain letters, or other unsolicited messaging.
● Download or distribute any file posted by another user that you know or reasonably should know cannot be legally shared.
● Falsify or delete author attributions, legal notices, or proprietary designations.
● Restrict or inhibit any other user’s ability to use and enjoy the Communication Services.
● Violate any applicable Australian laws or regulations.
● Collect information about others, including email addresses, without their consent.
We have no obligation to monitor Communication Services but reserve the right to review, remove, or stop any activity at our sole discretion without notice. We may also terminate access to any or all Communication Services without notice for any reason.
We further reserve the right to disclose information when required to comply with Australian law, regulatory requirements, or government requests. We are not liable for any loss incurred due to the removal or editing of materials, nor for actions or inactions of other users. You agree to indemnify us for any costs, expenses, damages, or liabilities arising from your use of the Site or Communication Services.
Always exercise caution when sharing personal information. Dream Again Coaching does not control or endorse the content shared in Communication Services and disclaims liability for any outcomes resulting from participation. The views expressed by managers, hosts, or users do not necessarily reflect those of Dream Again Coaching.
Materials uploaded to a Communication Service may be subject to usage limitations. You are responsible for complying with any such restrictions when downloading materials.
Code of Conduct
As a member of the Dream Again Coaching community, including coaching programs, alumni groups, and one-on-one coaching clients, you are expected to adhere to the following standards:
● Be respectful and courteous to all community members, coaches, instructors, and employees.
● Do not use abusive, derogatory, threatening, or discriminatory language.
● Do not engage in discrimination or harassment based on legally protected attributes such as race, gender, age, disability, national origin, religion, sexual orientation, or gender identity.
● Do not retaliate against any individual for any reason.
● Do not engage in sexual harassment or make inappropriate advances.
● Do not abruptly disconnect or behave disrespectfully during live calls.
● Do not use coaching sessions to complain about other members, coaches, or
employees.
● Customer support inquiries should be directed to enquiries@dreamagaincoachign.com; direct contact with Dream Again Coaching staff is not permitted.
Third-Party Links and Services
The Site may contain links to third-party websites. These sites are not under our control, and we are not responsible for their content, accuracy, or reliability. By including these links, we do not endorse or recommend any third-party materials or services. We strongly encourage you to exercise discretion when engaging with third-party websites, as we are not liable for any transactions, security risks, or issues that may arise from your interactions with them.
We reserve the right to disable links from any third-party sites to the Site at our discretion.
Please contact us at enquiries@dreamagaincoaching.com with any concerns regarding these Terms and Conditions.
Links to Third-Party Integrations
We may provide links to third-party integrations. These are websites or platforms that connect with our Site to provide additional features, tools, or services such as processing payments, sending newsletters, or offering translations.
By accessing these third-party integrations, you acknowledge and agree that we are not responsible for the availability or content of these sites, nor do we endorse or assume liability for any advertising, goods, services, or other materials provided through these external sites.
We are not responsible for the privacy practices of third-party sites and cannot guarantee the security of any personal information you provide or that is collected by these sites. We encourage you to review the privacy policies and terms of service of any linked third-party websites.
Information Collected by Third Parties
We may allow third-party companies to use tracking technologies, such as cookies or pixels, to collect information, such as IP addresses, when you visit or interact with our Site. Our Site does not share personal information with these third parties. The information collected may be used to deliver targeted advertisements and measure their effectiveness. Some of these advertising companies may be members of the Network Advertising Initiative, which allows you to opt-out of ad targeting from participating companies. For more information, please see our Privacy Policy.
Privacy & Data Protection Disclosure Statement
Introduction
Dream Again Coaching is committed to protecting your privacy and personal information. This disclosure statement outlines how we collect, use, store, and disclose your personal information, in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant Australian laws such as the Spam Act 2003 and Telecommunications
(Interception and Access) Act 1979.
By using our website, services, or participating in communications with us, you consent to the collection, use, and disclosure of your personal information as described in this statement.
Collection of Personal Information
We collect personal information from you when you interact with our website, services, or other communication channels. This information may include, but is not limited to:
● Name
● Email address
● Phone number
● Payment details (if applicable)
● Feedback and other relevant information you provide
We collect this information primarily to:
● Provide you with our services and communicate with you
● Process payments and manage customer accounts
● Improve our website and customer experience
● Send marketing communications, where applicable and with your consent
Use of Personal Information
We will use your personal information only for the purpose it was collected, unless otherwise
specified, and in accordance with the Australian Privacy Principles (APPs). Specifically, we
may use your personal information to:
● Provide, manage, and enhance the services we offer
● Send you information about our products, services, or events that may interest you (with your consent)
● Respond to inquiries or support requests
● Improve our website and user experience
Disclosure of Personal Information
We will not disclose your personal information to third parties except in the following cases:
● To third-party service providers who help us deliver services (e.g., payment processors, marketing platforms). These providers are contractually obligated to protect your personal information in accordance with our privacy policies.
● As required by law: We may disclose personal information if required to do so by law, court order, or government regulation.
● To protect our rights or property: In cases of legal action or to protect our intellectual property, safety, or the rights of others.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, or disclosure. We use a combination of physical, administrative, and technical safeguards to ensure the security of your data.
Opt-Out and Unsubscribing from Communications.
You have the right to opt out of receiving marketing communications from us at any time. If you no longer wish to receive promotional emails or other electronic communications, you can:
● Click the unsubscribe link in any marketing email you receive from us
● Contact us directly via email at enquiries@dreamagaincoaching.com
Your Rights to Access and Correct Personal Information
Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you. If you believe that any information we hold is incorrect, you may request a correction.
To access or update your personal information, please contact us at enquiries@dreamagaincoaching.com
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience, track usage patterns, and tailor content to your preferences. You can control cookie settings through your browser preferences. However, disabling cookies may affect your experience on our website.
Consent and Electronic Communications
By using our website or services, you consent to receiving electronic communications from us, including emails and other forms of online messaging. These communications may include, but are not limited to, transactional messages, service updates, marketing communications (with your consent), and promotional offers.
International Transfers of Personal Information
In some cases, your personal information may be stored or processed outside of Australia, including through third-party service providers. We will take reasonable steps to ensure that your information is handled in compliance with the Privacy Act 1988 and that adequate protection is provided.
Changes to This Disclosure Statement
We reserve the right to update this Disclosure Statement at any time. Any changes will be posted on this page, and where appropriate, you will be notified via email.
How to Contact Us
If you have any questions about this Disclosure Statement, your privacy, or our practices regarding your personal information, please contact us at:
Dream Again Coaching
Email: enquiries@dreamagaincoaching.com
We make no guarantee regarding the confidentiality or privacy of any communication or information transmitted through the Site or linked websites. We are not liable for the privacy of information, including email addresses, registration data, communications, confidential information, or any other content transmitted over networks accessed by the Site.
Right to Refuse Service
We reserve the right to prohibit your participation on the Site if, in our sole discretion, you violate these Terms, act in a disruptive manner, or engage in behavior intended to annoy, abuse, threaten, or harass others. We may refuse service, terminate your access, remove or modify content, or cancel orders as we see fit.
Access Restriction
Access to certain parts of the Site may be restricted to authorized individuals. If you believe you’ve been granted access by mistake, immediately exit the restricted area and notify us.
While parts of the Site may include encryption technology, we cannot guarantee that unauthorized individuals will not access confidential information. You agree to not distribute confidential documents except to authorized individuals. If you accidentally gain access to a restricted document, you must not download, copy, use, or disclose its contents.
Information Provided by Other Users
We do not control or endorse the information provided by other users on the Site. Some content may be offensive, inaccurate, or misleading. Use caution when interacting with others and be aware of the risks of dealing with individuals acting under false pretenses.
Technical Inaccuracies
The Site may contain technical inaccuracies, typographical errors, or omissions. We are not responsible for such errors and reserve the right to make changes, corrections, and improvements to the Site or any related materials without notice.
Disclaimers
Testimonials and examples on the Site represent exceptional outcomes and are not guaranteed for every user. Results may vary depending on individual understanding, business experience, expertise, and effort. There are inherent risks in online business that cannot be predicted, which may affect your results.
The Site and materials are provided for informational and educational purposes only. We do not provide legal, financial, or professional advice. We make no representations about the suitability, accuracy, or availability of the information on the Site. Relying on the materials from this Site is at your own risk, and we recommend consulting appropriate professionals for advice tailored to your situation.
The Company does not guarantee the deletion, storage, delivery, or accuracy of materials or information on the Site. All materials are provided “as is” and “as available,” with no warranties of any kind.
Limitation of Liability
Except as otherwise expressly provided, the Company and its affiliates are not liable for any claims, including indirect, special, incidental, punitive, or consequential damages, arising from your use of the Site. This includes, but is not limited to, any lost profits, opportunities, or data. If you are dissatisfied with any part of the Site, your sole remedy is to stop using it.
We are not liable for any damage to your computer, loss of data, or interception of sensitive information resulting from the use of the Site or any linked services.
Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, partners, officers, directors, employees, and service providers (“Indemnified Parties”) from any claims, liabilities, damages, or costs arising from your violation of these Terms or misuse of the Site. This includes claims related to the infringement of intellectual property rights or disruption of the Site’s operations.
In case of a claim or action arising from the Terms, we may request that you defend the claim at your own expense, using counsel approved by us. We also reserve the right to assume the defense at our own expense.
PAYMENT
If paying by credit or debit card, you give Dream Again Coaching permission and authorization to automatically charge your credit or debit card as payment for your coaching programs, products, or services, for which you will receive an electronic receipt. When purchasing any coaching programs, products, or services, the information provided and obtained as part of the transaction, such as your credit card number and contact information, may be collected by both the third-party merchant and Dream Again Coaching. A merchant may have privacy and data collection practices that are different from ours, and we do not accept any responsibility or liability for the merchant’s independent policies.
You agree to be financially responsible for all purchases you make. You agree to purchase and use our coaching programs, products, or services for legitimate purposes only and in compliance with these terms of use. You also agree not to make any purchases for speculative, false, or fraudulent purposes. You release Dream Again Coaching and its affiliates from any damages that you incur and agree not to assert any claims against us or them, arising from your purchase or use of our coaching programs, products, or services.
When you purchase our coaching programs, the monies for tuition apply only to the specific coaching program purchased. Any additional services or training opportunities, such as advanced training, are strictly optional and non-refundable. Your coaching program and qualification requirements must be completed before you will be eligible for further coaching programs or services.
You agree to only purchase these programs, products, or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal or financial information, you represent that you have obtained their consent to provide such information.
REFUND POLICY
Your satisfaction with your coaching program, products, and services is of utmost importance to Dream Again Coaching. Once you have enrolled in any coaching program, a deposit will be required to secure your spot. Please note that this deposit is non-refundable should you change your mind.
You will have seven (7) days to withdraw from the program and request a refund for any payments made beyond the deposit. After this period, due to the extensive time, effort, and resources invested in creating and providing these coaching programs, products, and services, we are unable to honor any refund requests.
This refund policy does not apply to subscription or membership products or certain individual courses, including, but not limited to:
● Foundational Leadership
● 1:1 Coaching Package
● Heart & Soul Worx – Program
Client Contracts and Infringements
By enrolling in a coaching program, you agree to abide by the terms outlined in your client contract. Any infringement of the terms of this contract, including but not limited to the unauthorised reproduction, distribution, or use of the coaching program content, materials, or proprietary tools, will result in the immediate termination of access to the program. In such cases, no refund will be issued, and further legal action may be pursued to protect the interests of Dream Again Coaching.
DISCLAIMER
The purchase of programs from Dream Again Coaching does not guarantee results. Our programs are educational in nature and are not a substitute for medical, psychiatric, or psychological care. If you require health or medical care, you are advised to seek services from a licensed medical professional. The purpose of Dream Again Coaching and its products is to provide educational coaching on personal development and self-coaching.
Confidentiality
The Heart & Soul Worx™ Program (the “Program”) and any affiliated post-certification groups (the “DAC Communities”) are designed as social networks where personal and professional information may be shared between participants. As a participant, you are solely responsible for deciding how much of your personal information you wish to disclose within the Communities.
By participating in the DAC Communities, you agree to respect the confidentiality of other members and maintain the privacy of any information shared by them. You understand that while Dream Again Coaching is committed to protecting the privacy of your information, we cannot guarantee the confidentiality of any information you choose to share within the Community.
Dream Again Coaching will not share, sell, or rent the personal information of members to third-party businesses. However, as a participant, you acknowledge that the confidentiality of information exchanged within the Communities depends, in part, on the actions of members and the nature of the platform used. To understand how we manage personal data, please review our [Privacy Policy].
All materials related to the DAC Communities—including coaching resources, coaching calls, call replays, class replays, workshop recordings, instructor calls, transcripts, and any personal information of members—must be treated as confidential. These materials and information are proprietary and may not be copied, shared, posted on social media, or otherwise used or distributed without the express written consent of Dream Again Coaching.
By participating in the Program or DAC Communities, you agree to comply with these confidentiality terms. Breaching these confidentiality requirements may result in removal from the Communities and other actions as deemed necessary by Dream Again Coaching.
Relevant Legal Considerations Under Australian Law:
- Privacy and Data Protection: Under the Privacy Act 1988 (Cth), Dream Again
Coaching is required to ensure that any personal data collected is handled in a secure
manner and in accordance with the Australian Privacy Principles (APPs). This includes
ensuring that personal information shared within the CCP Communities is protected. - Consumer Protection Laws: The Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 mandates that businesses must not mislead or deceive participants about the use of their personal data or the confidentiality of the services they offer.
- Confidentiality Expectations: Participants should understand their responsibilities
when it comes to safeguarding personal and sensitive information. Encouraging the use
of confidentiality agreements or informed consent can help protect all members within
the community.
TRANSFER TO NEXT CLASS SESSION DUE TO MEDICAL NECESSITY
If you are unable to complete your program due to a medical condition, you may be permitted to pause your participation or transfer to the next session. Please note that this is not guaranteed, and medical documentation may be required. If you return to complete the program, you agree to participate under the current program conditions, and may be asked to pay any difference in tuition if there are significant changes to the program.
Right to Refuse or Terminate Access
Dream Again Coaching reserves the right, at its sole discretion, to refuse or terminate your access to the Heart & Soul Worx™ Program trainings, products, services, or any program materials, website, email communications, or other related methods of communication at any time without prior notice.
Should either party (you or Dream Again Coaching) wish to terminate the Heart & Soul Worx™ Program trainings, products, or services at any time, the terms of termination outlined here will remain applicable, even after such termination.
In the event of cancellation or termination, all outstanding balances owed will immediately become due, and you will no longer have permission to access the Heart & Soul Worx™ Program trainings, products, services, website, email communications, or any other methods of communication affected by such termination. The terms and restrictions concerning program materials, including but not limited to disclaimers, limitations of liability, and rights set forth in these Terms of Use, will survive termination and continue to apply in full force.
Payment
If you are paying by credit/debit card, you grant Dream Again Coaching permission to automatically charge your card for the Heart & Soul Worx™ Program training, products, or services, for which you will receive an electronic receipt. When you make a purchase, certain transaction information, such as credit card numbers and contact details, may be collected by both Dream Again Coaching and any third-party merchant. These third-party merchants may have different privacy policies, and Dream Again Coaching is not responsible for their practices.
You agree to be financially responsible for all purchases made and confirm that you are purchasing our Heart & Soul Worx™ Program training, products, or services for legitimate purposes, and in compliance with these Terms of Use. You further agree not to make purchases for speculative, false, or fraudulent purposes. You release Dream Again Coaching and its affiliates from any damages you incur and agree not to assert any claims against us arising from your purchase or use of our training, products, or services.
Purchases related to the Heart & Soul Worx™ Program apply solely to the Program itself. Post-certification offerings such as Foundational Leadership, Personal Development and Mindset resources, and any other advanced training classes are optional and non-refundable.
When making a purchase for a third party, you confirm that you are legally permitted to do so, and you have obtained the consent of the third party to provide their personal or financial details.
For more details about third-party merchants, their privacy policies, and additional terms, please review the merchant’s website and contact them directly.
Purchase and Use of Individual Courses/Programs
Purchasing any individual course or component of the Heart & Soul Worx™ Program does not grant access to any other programs or services offered by Dream Again Coaching. Enrollment in the Heart & Soul Worx™ Program only entitles you to access the specific program materials for the duration of your enrollment. Individual course purchases are one-time transactions, and you will not be charged further for continued access to the course materials. You will have access to the purchased materials for twelve (12) months from the date of purchase.
Disclaimer
Purchasing programs from Dream Again Coaching does not guarantee specific results. The programs are designed to provide educational materials and coaching in the field of coaching and personal development. They are not intended as substitutes for medical, psychiatric, or psychological care. If you require health or medical support, you are advised to consult with a licensed medical professional.
Dream Again Coaching is not liable for any outcomes or effects that may or may not result from participating in the program.
Relevant Legal Considerations Under Australian Law:
- Consumer Protection: Under the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010, Dream Again Coaching must provide goods and services that are of acceptable quality, fit for purpose, and as described. Refund policies must comply with ACL, including a reasonable cooling-off period (in this case, seven days).
- Payment and Privacy: According to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), Dream Again Coaching is responsible for ensuring that any personal information provided by customers is protected. We must disclose the collection and handling practices, particularly with regard to third-party payment processors, which may have separate privacy policies.
- Refund Policy: The Consumer Guarantees under the ACL apply to services purchased. While Dream Again Coaching offers a seven-day refund period, this is based on the nature of the services provided. The consumer’s rights to a refund may vary depending on circumstances such as if services are not as described or of acceptable quality.
Subscription Membership
Your subscription membership begins once your first payment of two hundred and ninety-seven dollars (AUD $297) is processed. As part of our satisfaction guarantee, if within one month of enrollment you decide that the Heart & Soul Worx™ Program has not met your expectations and you no longer wish to continue your membership, Dream Again Coaching will refund your money, no questions asked. After this one-month period, the membership payment of two hundred and ninety-seven dollars (AUD $297) will be processed automatically each month, on or about the same date of signup, until the membership is canceled. To cancel your membership, contact enquiries@dreamagaincoaching.com
Purchase and Use of Individual Self-Coaching Courses/Programs
The purchase of any individual Get Coached courses, including but not limited to those listed above, is a one-time purchase and not a monthly membership. You will not be charged again for access to these online materials. Once purchased, you will have access to the individual course materials for a period of twelve (12) months from the date of purchase. The Scholars membership money-back guarantee does not apply to the purchase of individual courses.
Confidentiality
The Dream Again Coaching Community (“DAC Community”) is a social network in which personal and professional information may be exchanged between participants. You are entirely responsible for deciding how much of your personal information you wish to share in the Communities. By participating in the Communities, you agree to keep information about other members confidential. Dream Again Coaching will not share, sell, or rent the personal information of its members to third-party businesses. However, we cannot guarantee the confidentiality of any information you choose to share in the Community. Please refer to our Privacy Policy for how we manage personal information.
All Dream Again Coaching materials, coaching calls, call replays, class replays, private podcast recordings, instructor calls, transcripts, workshops, and workshop recordings, as well as personal information of individual Dream Again Coaching members, are confidential. These materials and information may not be duplicated, shared, posted on social media, or used in any way.
Virtual private coaching sessions provided as part of the Dream Again Coaching membership, as well as one-on-one coaching sessions or free trial coaching sessions, are to be maintained as confidential as possible.
Dream Again Coaching Topics
You can bring any topic you wish to be coached on during your DAC coaching sessions. Our coaches are trained in all topics taught in the Heart & Soul Worx™ Program. If you are unsure what to focus on, our coaches will guide you in applying the Model to any situation, except as limited by law.
Disclaimers
PLEASE NOTE: The Heart & Soul Worx™ Program program does not guarantee specific results. It is not a substitute for health or medical care. If you require medical, psychiatric, psychological care, or assistance with active trauma, we recommend seeking the help of a licensed health professional. If you need help addressing issues of race, privilege, or bias, or how these factors have shaped your identity and impacted your life, you should seek a qualified diversity coach with expertise in these matters. The purpose of the Heart & Soul Worx™ Program is solely to provide educational materials and coaching in the area of self-coaching.
Under no circumstances will Dream Again Coaching or its representatives be held liable for any special, consequential, or incidental damages resulting from the use or inability to use the information or strategies communicated through the Heart & Soul Worx™ Program. By participating in the Community, you waive and release Dream Again Coaching to the full extent permitted by law from any claims related to the use of or reliance on the information and content provided. Dream Again Coaching will not be held liable for any injury, loss, or damage arising from the use or reliance upon the program materials.
Right to Refuse or Terminate Access
We reserve the right, at our sole discretion, to refuse or terminate your access to the Heart & Soul Worx™ Program trainings, products, services, website, email communications, or any other methods of communication related to the program at any time without notice.
If either you or Dream Again Coaching wishes to terminate the Heart & Soul Worx™ Program trainings, products, or services at any time, the terms of termination will remain applicable even after termination.
In the event of cancellation or termination, all remaining balances owed will be immediately due, and you will no longer have permission to access the Heart & Soul Worx™ Program materials, services, or communications. Any restrictions imposed on you regarding the use of the training materials, products, services, and rights set forth in these Terms and Conditions will survive the termination and apply in full force.
Dispute Resolution | Arbitration | Choice of Law
Dream Again Coaching strives to resolve any differences by email. However, should a dispute arise, we agree that it will be resolved through binding arbitration in accordance with the Australian Arbitration Act. Any arbitration will be conducted before a single arbitrator, selected jointly, and held in Victoria, Australia. The arbitrator’s decision will be binding and may be entered into any court of competent jurisdiction.
You must first submit your complaint via email to enquiries@dreamagaincoaching.com before seeking arbitration. The only remedy available through arbitration is a full refund of any payments made by you up to the date of the award. No consequential or other damages may be awarded in arbitration.
You waive the right to a court trial or to participate in a class action, agreeing that any claims against Dream Again Coaching will be brought only in your individual capacity. All arbitrations will take place on an individual basis; class arbitrations are not permitted.
By enrolling in any program or purchasing products, you agree that any arbitration must be commenced within one (1) year from the date of the complaint, otherwise, it is forfeited. You also agree that the prevailing party in the arbitration will be entitled to recover reasonable attorney’s fees and costs to enforce this Agreement.
In the event of a dispute, you agree not to engage in any public or private communications designed to disparage Dream Again Coaching, except where required by law or arbitration.
Availability of Products Outside Australia
The products and/or services described in and available through the Site may not be available in your country. Dream Again Coaching makes no representation that the services or products offered are appropriate or available for use in any particular location. Those who choose to access the Site do so on their own initiative and are responsible for compliance with local laws, if applicable. If the use of the Site and/or viewing or use of any material or content violates any law in your jurisdiction, you are not authorized to view or use the Site and must exit immediately.
Your use of the Site represents that you are unconditionally permitted to view and use the Site and indemnify Dream Again Coaching and its affiliates, directors, officers, and agents (collectively, the “Indemnified Parties”) from any legal consequences resulting from your use.
The Site is operated from Australia, and it is possible that some software, products, or services from the Site may be subject to Australian export controls. Products and services described on the Site and any software downloaded or otherwise exported from the Site are not intended for sale or export to any country subject to Australian export restrictions or to anyone on restricted lists. By downloading or using the software, products, or services, you represent that you are not located in or a resident of any such restricted country.
Governing Law
This Agreement shall be governed by the laws of Australia, without regard to conflicts of law provisions. The parties agree that the exclusive jurisdiction for any dispute arising from this Agreement shall be in the courts of Victoria, Australia.
Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including this paragraph.
Intellectual Property and Copyright
Dream Again Coaching owns or has licensed all rights, title, and interest in and to the Site, including the features, materials, opportunities, and services available on or through the Site, as well as all text, data, graphics, product images, sound recordings, audio and visual clips, logos, software, and all other materials (collectively, the “Content”). The Content is protected by applicable intellectual property and proprietary rights laws and treaties in Australia and other countries, and you acquire no ownership interest by accessing or using the Site and its Content.
These rights may include patents, copyrights, trademarks, and trade secrets, and all such rights remain the property of Dream Again Coaching or its licensors.
You may not reproduce, modify, copy, frame, publish, display, post, transmit, download, sell, create derivative works from, or distribute any Content without express prior written permission from Dream Again Coaching, except as otherwise indicated within these terms.
Pursuant to Australian copyright law, Dream Again Coaching has implemented a process for receiving written notice of copyright infringement and addressing such claims. If you become aware of possible infringement, please contact us at enquiries@dreamagaincoaching.com
Any third-party trademarks on the Site are the property of their respective owners. The display of these trademarks does not convey any license or rights to use them. Unauthorized use of third-party trademarks is strictly prohibited.
Any unauthorised copying, redistribution, reproduction, or modification of the Site’s contents may be a violation of Australian and international trademark and copyright laws and could result in legal action.
Restrictions on Use of Model and Materials
You are not licensed to resell, repackage, or create derivative works from Dream Again Coaching’s materials. This includes writing books, creating apps, or designing courses based on our models and tools. Unauthorised reproduction or distribution of materials constitutes copyright infringement. You may mention Dream Again Coaching’s tools with credit but should ensure you comply with applicable copyright laws.
You are also not licensed to use Dream Again Coaching’s materials for any type of coach certification program. Only Dream Again Coaching is authorized to train coaches using our models. You may not use our tools to create a competing certification program. This restriction does not apply to approved training programs offered directly by Dream Again Coaching.
Copyright Requests
For any copyright-related questions or requests, please contact us at enquiries@dreamagaincoaching.com
Hyperlinks to the Site
If you are interested in creating hypertext links to this Site, you must obtain Dream Again Coaching’s written permission before doing so. When establishing hypertext links, you must not represent, either expressly or by implication, that you have received endorsement, sponsorship, or support from Dream Again Coaching or its affiliates, including its employees, agents, directors, officers, and shareholders.
Electronic Signature
You represent and warrant that you have the legal right, power, and authority to agree to these Terms on behalf of yourself, and any member, buyer, or supplier participating in the Site. You further agree that your use constitutes an electronic signature as defined under Australian electronic signature laws and regulations, and that you have entered into, accepted, and authenticated these Terms. These Terms are considered valid, enforceable, and binding under applicable Australian laws regarding electronic transactions.
General Terms
The following general terms apply to your use of the Site:
● Joint Venture
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Dream Again Coaching as a result of these Terms or use of the Site.
● Existing Laws
Dream Again Coaching’s performance of these Terms is subject to applicable laws and legal processes. Nothing in these Terms derogates Dream Again Coaching’s right to comply with government, court, or law enforcement requests or requirements regarding your use of the Site or information provided to or gathered by Dream Again Coaching.
● Severability
If any part of these Terms is found to be invalid or unenforceable under applicable Australian law, including warranty disclaimers and liability limitations, the invalid provision will be replaced with a valid, enforceable provision that reflects the original intent. The remainder of these Terms will continue in effect.
● Amendment
You may not modify or amend this Agreement, in whole or in part, without the prior written consent of Dream Again Coaching. Dream Again Coaching may update this Terms of Service Agreement, and your subsequent use of the Site or any associated content will be subject to the terms in effect at that time. You are encouraged to check this Agreement regularly for modifications.
● Entire Agreement
These Terms constitute the entire agreement between you and Dream Again Coaching concerning the Site. It supersedes all prior or contemporaneous communications and proposals, whether oral or written. A printed version of these Terms and any related notices in electronic form will be admissible in legal proceedings to the same extent as printed business documents.
● Waiver
No waiver of any provision shall be valid unless in writing and signed by an authorized representative of both you and Dream Again Coaching. Dream Again Coaching’s failure to enforce any provision of this Agreement shall not be deemed a waiver of that provision or any other rights.
● Miscellaneous
This Agreement benefits Dream Again Coaching and its subsidiaries and affiliates. Any references to Dream Again Coaching and its affiliates include its parent companies, sister companies, and respective subsidiaries, directors, officers, employees,
contractors, and agents. The headings in this Agreement are for convenience only and have no legal effect. Additional terms may apply when you use other services, affiliate services, third-party content, or third-party software linked to the Site.
● Assignment
Dream Again Coaching may assign its rights and duties under this Agreement to any party at any time without notice to you.
Media Release – Dream Again Coaching Live, In Person, and Virtual Events
By attending or participating in a Dream Again Coaching live, in-person, or virtual event (the “Event”), including any live coaching sessions, you hereby authorize Dream Again Coaching to use your name, image, and likeness, including but not limited to photographs, audio recordings, videos, artwork, quotes, and any other form of media related to the Event (the “Materials”).
You hereby release Dream Again Coaching and any affiliated or related persons or entities from any and all claims and causes of action based upon Dream Again Coaching’s use of the Materials, and grant Dream Again Coaching permission to use, publish, exhibit, and/or reproduce the Materials in any manner and in any and all media now known or later developed.
This includes, but is not limited to, advertising, social media, publicity, marketing, fundraising, promotional, and other commercial purposes. You agree that you shall not receive any royalty, compensation, or payment for such uses.
If you do not wish to grant such rights, releases, and waivers, you should refrain from attending the Event.
You certify that you have carefully read and fully understand this release and are authorized to and do agree to its terms. The rights granted herein are in consideration of your participation in the Event, and you acknowledge that such participation would not be possible without the consent and release granted herein.
How to Contact Us
If you have any questions regarding this policy, your privacy, or our procedures in the event of a compromise of your information, please contact us at:
Dream Again Coaching
Email: enquiries@dreamagaincoaching.com